Question 1

How should I prepare for my first visit?

Accepted Answer

Wear comfortable clothing, avoid eating heavily 2 hours before your appointment. Bring your medication list and arrive 5 minutes early.

Question 2

Are treatments covered by insurance?

Accepted Answer

Some supplementary insurances reimburse natural therapies. Diego is recognised by many health funds (ASCA, RME, SNE). View certifications →

Question 3

How much time should I plan?

Accepted Answer

Always plan more time than announced. A 60-minute massage requires 90 minutes total: consultation, massage and personalised advice.

Question 4

Is parking available?

Accepted Answer

Public street parking and nearby underground car parks. Well served by public transport (metro M2, Riponne stop). View contact and access →

Question 5

What payment methods do you accept?

Accepted Answer

Payments are made in cash, via Twint or by bank transfer. Payment is due at the end of each session. You will receive an invoice for your supplementary insurance.

Question 6

What happens if I cancel late?

Accepted Answer

Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows will be charged in full in accordance with our cancellation policy.

Question 7

What should I bring to my first visit?

Accepted Answer

Bring your current medication list, any medical test results, and your supplementary insurance card if you have one. Preferably fill in your administrative form online before the appointment. Fill in my administrative form

Question 8

Can I book for someone else?

Accepted Answer

Yes, you can book for a family member or friend. Make sure to enter their name and contact details in the notes when booking.

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Ayurvedic Massages

NAET

Auriculotherapy

Energy Healing

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NAET

Auriculotherapy

Energy Healing

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